Parent Frequently Asked Questions
Good-E-Pax
Web Cam
Meal Plans
Easy Money
Eagle One ID Cards
Textbooks
Good-E-Pax
How can I send my student a care package or gift?
Dining Services offers a variety of care packages called Good-E-Pax. These are a great and convenient way to show your favorite College at Brockport student you care! Whether it's their birthday, they're sick, they've had a big accomplishment or they're just feeling homesick, Good-E-Pax will brighten their day! Choose from our great selection of gift packs.
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Web Cam
How can I check out my child's new haircut?
Okay, maybe this isn't a frequently asked question, but it is a pretty cool feature that we like to let parents know about. Brockway Dining Hall has a Web Cam in its lobby. Students use it to check out how long the line is. But feel free to use it to connect with your student -- call them on their cell to arrange a time to check out that new haircut!
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Meal Plans How does my student sign up for a meal plan?
On-Campus - Freshmen are automatically assigned the Titanium plan unless they choose a different plan. Returning students are assigned the same plan they had the prior semester, unless they choose a different plan. The deadline for making meal plan changes is the third Friday from the start of each semester.
Off-Campus - Off-campus students may select any commuter meal plan or resident meal plan. Off-campus students who sign up for a fall meal plan will automatically be enrolled in the same meal plan for the spring semester, unless they request a change.
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How does my student change their meal plan?
Students have until the third Friday of each semester to choose a different plan. Students can change their meal plan online, at the Dining Service Office located on the first floor of Brockway Hall, by calling Dining Services at (585) 395-2570, or by returning a completed account application form to the Dining Service Office. The change will then be reflected on your student bill.
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Where can my student use their meal plan?
Depending on the plan you have, you either have "meals", Dining Dollars, or a combination of the two. "Meals" can only be used at one of the all-you-care-to-eat dining halls (Brockway and Harrison). Dining Dollars can be used at any dining location, although the best value is to use them at the dining halls.
Back to top. What are "meals per week"?
Our resident Value Meal Plans and our commuter Any Five Plan contain a designated number of meals per week. These are all-you-care-to-eat meals that can be used in either Brockway or Harrison dining halls. Each time you use a meal, one is subtracted from your balance, and the number of meals remaining will display at the point of sale. Weekly meals are reset each Monday morning. Meals are for the meal plan holders use only.
Back to top. What are Dining Dollars?
Most meal plans come with a designated amount of Dining Dollars. Accessed through your Eagle One card, Dining Dollars act as a debit account for students to make meal purchases. Students like the flexibility of Dining Dollars because they can be used at any dining location on campus. And, you'll save 8% (New York State Tax) when you spend Dining Dollars instead of cash. When you make a purchase using Dining Dollars, that amount will be deducted from your account and the remaining account balance will display at the point of sale. You can add Dining Dollars to your account at anytime.
Back to top. Do Dining Dollars roll over from semester to semester?
Dining Dollars roll over from the fall to spring semesters (provided you sign up for a spring meal plan), but do not roll over from academic year to academic year.
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How can my student view their Dining Dollar balance?
Your Dining Dollar balance displays each time you make a purchase. You can also view your account balance online or call the Dining Service Office at (585) 395-2570.
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How can my student add more Dining Dollars?
Dining Dollars can be added via credit card online or by calling the Dining Service Office at (585) 395-2570. If paying by cash or check, please stop by the Dining Service Office located on the first floor of Brockway Hall. Parents can add money to their student's account online if they know their student's banner ID #.
Back to top. Are meal plans mandatory?
All resident students (with the exception of those living in the townhomes) must enroll in a meal plan. Resident Halls are not equipped with kitchens suitable for daily cooking.
Back to top. Easy Money
What is Easy Money?
Easy Money is a taxable debit spending account accessed through your Eagle One card. It's the easiest way to buy things at The College at Brockport - books, parking permit and tickets, food, gifts, box office tickets, even Dining Dollars. Better yet, Easy Money is accepted at several off-campus Brockport locations, too.
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How does my student sign up for Easy Money? Sign up for Easy Money online, by calling the Dining Service Office at (585) 395-2570, in person at the Dining Service Office located on the first floor of Brockway Hall, or by returning a completed account application to the Dining Service Office.
Back to top. How can my student view their Easy Money balance?
Easy Money balances are displayed at the point of sale each time you make a purchase. You can also view your account balance online.
Back to top. How can I add funds to my Easy Money account?
Add funds via credit card online or by calling the Dining Service Office at (585) 395-2570. If paying by cash or check, please stop by the Dining Service Office located on the first floor of Brockway Hall. Parents can add Easy Money online for their student if they know their banner ID#.
Back to top. Does Easy Money roll over from semester to semester?
Easy Money stays with you for the duration of your academic career at The College at Brockport. Upon separation from the College, Dining Services will refund any money remaining in your Easy Money account upon your request.
Back to top. Where is Easy Money accepted?
Easy Money is accepted at many on and off campus locations. Click here for a complete listing.
Back to top. Can I apply Easy Money charges to my student bill?
Yes, you may apply Easy Money charges to your student bill until the third Friday in each semester.
Back to top. Eagle One ID Cards
Where does my student get an Eagle One card?
You must go in person to the Dining Services Office on the first floor of Brockway Hall to get an Eagle One (ID) card or a replacement card.
Back to top. Textbooks
What is Text Express?
Text Express is a great way for students to save some time during the beginning of the semester. Simply pre-order your books at www.brockport.bkstore.com . No deposit is required. You'll be able to view new and used book prices online, and your books will be ready for pick up at the bookstore - no waiting in long lines. Get your order in early for first dibs on our tremendous selection of used books.
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